Frequently asked questions

NomadsHub is a certification program that identifies and certifies properties
suitable for remote working. Our goal is to ensure that digital nomads have access to reliable, comfortable, and secure accommodations that meet their unique needs.

Becoming certified with NomadsHub connects your property with a growing community of digital nomads, boosting visibility and helping you attract off-season and long-term guests.

We offer two tiers of certification:
1. NomadsHub Ready Certification: Ensures properties have the basic
necessities for remote work, including reliable internet, a suitable workspace, power accessibility, a quiet environment, security, and adequate lighting.
2. NomadsHub Elite Certification: Provides enhanced features and additional
comfort, such as faster internet, certified ergonomic chairs, power adapters,
additional amenities, and more.

Properties must meet the following criteria:
• Reliable and Fast Internet Connection: More than 5 Mbps with strong and
stable Wi-Fi.
• Workspace (Desk and Chair): A desk with at least 60cm x 30cm space and
a comfortable chair.
• Power Accessibility: At least one power outlet near the workspace.
• Quiet Working Environment: Free from loud construction or excessive
noise.
• Security and Privacy: Wi-Fi protected with WPA2 or WPA3 encryption.
• Lighting: Adequate lighting, preferably natural, with adjustable artificial
options.

In addition to the basic criteria, the Elite Certification includes:
• Faster Internet: More than 10 Mbps.
• Certified Ergonomic Chairs: Chairs meeting ISO 9241-5 or EN 1335
standards.
• Power Adapters: US and UK power adapters available.
• Additional Amenities: Office supplies upon request.

Property owners can apply for certification through our website. The application process involves submitting details about the property, followed by a free consultation to ensure it meets our certification criteria.

Certified properties guarantee a reliable and comfortable working environment, allowing digital nomads to focus on their work without worrying about connectivity, workspace, or security issues. Our certifications provide peace of mind and ensure a productive remote working experience.

You can find a list of certified properties on our website. We regularly update our database to include new properties that meet our certification standards.

NomadsHub is specifically tailored for digital nomads, focusing on the
unique needs of remote workers. Our rigorous certification process ensures that properties provide the essential amenities and environment required for a productive and comfortable remote working experience.

To book a certified accommodation through NomadsHub, simply submit a booking request through the listing page. Once we receive your request, our team will review it and respond with a personalized offer and a secure payment link.

You can then either:

• Complete the booking immediately by making the payment, or
• Chat with a dedicated NomadsHub agent to discuss any details, questions, or adjustments before confirming.

This process ensures you get a workspace that truly fits your remote work needs.

Once you submit a booking request, the NomadsHub team will contact you with a personalized quote and a secure payment link. You can then review the offer and choose to pay online using any major credit or debit card.

You can cancel your booking at any time by visiting the Bookings page and clicking “Cancel Booking.” Our cancellation policy is as follows:

• 30 or more days before arrival: Full refund minus bank and transaction fees (typically around 1–2%).
• 15 to 29 days before arrival: 50% refund of the total amount minus bank and transaction fees (typically around 1–2%).
• 14 days or less before arrival: No refund is available.

If you’re unsure about the process or need help, our team is always here to assist you.